We want your first appointment to feel effortless. Here's everything you need to know before you arrive — insurance, what to bring, what to expect, and how to get the most out of your visit.
A new patient exam is comprehensive — not a quick peek and out the door. We take time to understand your dental history, your goals, and any concerns you have before recommending anything.
We review your completed intake forms, discuss any medications or health conditions that may affect your dental care, and note any specific concerns you've brought today.
Digital X-rays show us what's happening below the surface — cavities between teeth, bone levels, root health, and bite alignment. Low radiation, instant results.
Dr. Sninski or Dr. Schmitt personally examines every tooth, your gum health, bite, jaw function, and soft tissues. Oral cancer screening is included at every exam.
A thorough cleaning removes plaque and tartar buildup, followed by polishing and flossing. We'll show you any areas that need extra attention at home.
If any issues are found, you'll receive a written treatment plan with clear explanations and cost estimates before we schedule anything. No surprises, no pressure.
We don't rush you out. Whether you have questions about whitening options, a specific concern, or just want to understand what you're looking at on the X-rays — we explain everything.
Arriving with these items helps us get the most out of your appointment time — and keeps check-in fast.
Completing your forms in advance saves time and lets us focus on your care from the moment you arrive.
Forms also available at the front desk. Prefer to arrive early? We're ready for you 15 minutes before your scheduled time.
We're in-network with many of the most common plans in the Triangle and will file claims on your behalf. Don't see your plan listed? Call us — we accept many additional plans as out-of-network benefits, and our team will help you maximize your coverage.
Ask us about our in-house savings plan — a simple annual membership that covers preventive care and reduces fees on all other treatments. No waiting periods, no claim forms, no surprises.
We accept CareCredit healthcare financing — 0% interest promotional periods available for qualified applicants. Apply at any of our offices or online before your visit.
We verify your benefits before your appointment and provide written cost estimates before any procedure begins. You'll know exactly what to expect — before we schedule anything.
Our complete new patient experience at a reduced rate — comprehensive exam, digital X-rays, and professional cleaning with one of our hygienists.
Book now →Interested in veneers, whitening, or a full smile makeover? Schedule a complimentary smile consultation with no obligation to proceed.
Book now →We can schedule the whole family back-to-back so you're not making multiple trips. Call to coordinate a family appointment block at any location.
Call to schedule →Plan on about 90 minutes for your first visit. This allows time for X-rays, the clinical exam, a full cleaning, and a chance to go through any findings or treatment recommendations with the doctor. Subsequent recall appointments are typically 45–60 minutes.
Yes — we're a family practice and see patients of all ages. The American Academy of Pediatric Dentistry recommends a child's first dental visit by age 1 or within 6 months of their first tooth coming in. Early visits are mostly about education for parents and getting kids comfortable with the dental environment.
You're not alone — dental anxiety is very common. Our team moves at your pace. We explain every step before doing it, offer nitrous oxide (laughing gas) for patients who want extra relaxation, and will stop at any time if you need a break. Just tell us when you call that you're anxious — we'll prepare accordingly.
Not at all. Life happens, and what matters is that you're here now. We focus on where you are today and what we can do to get your oral health on track — without any lectures. Starting from scratch after a long gap is something we handle regularly.
Each doctor primarily works out of a specific office — Dr. Sninski at our Cary location, and Dr. Schmitt at Raleigh and Holly Springs. When you book, you'll be scheduled with the doctor at your chosen location. Both doctors are trained to the same standard and share records seamlessly across all 3 offices.
We accept most major credit cards, checks, cash, and CareCredit financing. If you have dental insurance, we'll file claims on your behalf and collect only your portion. For larger treatment plans, we're happy to discuss payment arrangements — just ask at the front desk.
Send us a message and our front desk will get back to you — typically within one business day. For urgent matters or same-day emergencies, please call us directly.